How to order

From first message to the finished order

Five straightforward steps, with everything confirmed in writing before your date is held.

Planning ahead

Cake Availability & Lead Times

How much notice each kind of cake needs. These are minimums rather than promises: every date is still subject to availability, and a date is only held once KKD has confirmed it and the required payment has been made.

Ready-to-Order cakes

Minimum 2 to 3 days' notice, subject to availability.

Ready-to-Order cakes must be paid in full to confirm the order.

Ready-to-Order cake orders cannot be cancelled once confirmed, subject to your applicable UK consumer rights.

Bespoke celebration cakes

Minimum 3 weeks' notice.

Dates are subject to availability.

Wedding & highly detailed cakes

Minimum 2 months' notice.

Wedding and highly detailed cakes require additional planning, preparation and consultation.

Dates are subject to availability.

The KKD cake diary

Cake Availability Calendar

A month at a time, with the notice each kind of cake needs already taken into account. Choose what you are ordering and the calendar shows which dates KKD can consider.

Checking dates

The cake diary needs a live connection.

How much notice each kind of cake needs. These are minimums rather than promises: every date is still subject to availability, and a date is only held once KKD has confirmed it and the required payment has been made. Message KKD with your date and we will tell you straight away what is possible.

The process

Ordering is
beautifully simple

Share your vision and requirements with us, and we'll recommend an option that suits your occasion and budget.

  1. Tell us what you're looking for.

    Send us the occasion, the date and anything you already have in mind. Photos and inspiration are very welcome.

  2. Discuss your design, flavour, size and requirements.

    We will talk through sizing, design, flavour and filling options, along with any dietary requirements.

  3. Receive your quotation and booking details.

    We come back with a clear quotation and everything you need to book, in writing.

  4. Pay the required deposit to secure your date.

    Your booking is confirmed once the required deposit has been received.

  5. Pay the remaining balance in full before collection or delivery.

    Full payment is due before collection or delivery. We then finish your order and arrange collection or delivery with you.

Deposits & payment

Securing your date

Ready-to-Order products: Ready-to-Order products require full payment to confirm your order. There is no deposit on those, and your order is not confirmed until that payment has been received. Dates can be chosen from October 2026 onwards.

Bespoke cakes: Pay the required deposit to secure your date. Your booking is confirmed once the required deposit has been received. Full payment is due before collection or delivery.

Cancellations

Changes and rescheduling

Please refer to our full booking terms for information about cancellations, amendments, rescheduling and refunds.

Getting your order

Collection & delivery

Delivery is available at an additional charge and is arranged through our external delivery partners. Delivery fees are calculated separately and confirmed before your order is finalised.

Please read

Allergens & Dietary Requirements

We are happy to discuss dietary requirements where possible. However, our products are prepared in an environment where allergens including eggs, milk, gluten, nuts and other allergens may be present. We cannot guarantee that any product is completely free from allergens or suitable for customers with severe allergies.

Please contact us before ordering to discuss any dietary requirements or allergies.

Pricing

How our prices work

Standard products have fixed prices that are published on the site. Cakes and catering vary by size, design and guest numbers, so they are shown as a starting price and quoted individually.

Starting prices apply to simple designs. Final pricing depends on flavour, filling, design complexity, decoration, toppers and additional finishing details.

Let us bake for you

Ready when you are

Send us your date and what you are celebrating, and we will take it from there.